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Resident care
Resident profiles, care plans, digital body charts, vitals, symptoms and daily observations, connected in one longitudinal record.
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Every part of care.
One intelligent system.
Nova connects every part of care — resident records, medication, staff workflows, compliance and family communication — in one intelligent system, so your teams spend less time chasing information and more time delivering great care.
CFRN+10
Used by care teams across 10+ senior living communities and 2 home care companies.
Portfolio overview
All communitiesOccupancy92%+4 pts
Staff : resident1:4.2Day shift
Missed meds3−7 today
Task completionThis week
MonWedFriSun
Care signalsToday
Medication refusalElmwood · 9:42 AM
ReviewSkin observationRiverside · 8:14 AM
LoggedTwo recurring events share the same time window.
Morning handover complete18 updates summarized across 4 homes
Operational impact
More time for care. Greater visibility for leadership.
Designed to reduce repetitive administration and make the health of every home visible.
20%
Improvement in employee efficiency
8 hrs
Saved on admin per employee, each month
10%
Reduction in employee turnover
$1.5k
Lower hiring cost per employee
Illustrative first-year targets modelled on CareFlick’s operating model. These are goals, not measured results from named customers, and actual outcomes vary by organization.
Care in practice
Technology should give teams more time to be present.
Nova keeps resident context, tasks and handovers connected, so caregivers can focus on the person in front of them.
See the care toolkit HIPAA-aligned
ISO 27001
GDPR-ready
Multilingual
One care day
Every shift, end to end.
Two teams, two handovers, and a medication round that cannot be missed. This is the day your software has to survive.
One care day, end to end Night team on shift
Handover 07:00Handover 19:00
Night team
Day team
Night team
Medication round · 08:30Activity · 13:00Night check · 22:0000:0006:0012:0018:0024:00
Scroll sideways to explore the full care day.
Night team on shift Day team on shift Handover
Every moment lands in the same resident record, including the medication round, the incident, the note, and what the next team needs to know.
One operating system
Your care operation is connected.
Your software should be too.
Nova turns fragmented records, spreadsheets and messages into one continuous flow of information, from the first resident assessment to the leadership review.
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Medication management
Plan medication rounds, record administration and refusals, and surface missed medications before they become blind spots.
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Care team workflows
Assign tasks, coordinate day and night teams, manage schedules and carry critical context through every handover.
04
Quality & incidents
Log incidents, notify families, run root-cause analysis and keep a complete, timestamped audit trail.
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Operational intelligence
See occupancy, staffing, task completion, care activity and risk across one home or your full portfolio.
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SOPs & resources
Give teams instant access to your protocols, training materials and an activity library at the point of care.
Built for fast-growing care markets
Global standards.
Local care.
Purpose-built for senior living markets taking shape now, from India and South Asia to the Middle East. Nova adapts to your team’s language, workflows and level of digital comfort, so every caregiver can use it from the first shift.
Made for emerging marketsDesigned around the realities of growing senior living operations.
Multilingual by designAdapts to the language your care teams use every day.
Intuitive from day oneSimple enough to adopt without slowing down the shift.
Adoption, built inOur team conducts personalised training sessions to help your teams adopt Nova with confidence.
Every resident, fully captured
A profile deep enough to personalise the service.
Every resident profile holds their care plan, care level, specific conditions, contact information, family members, emergency contacts, medical details and dietary needs. A caregiver picking up a shift gets full context in seconds, and every dashboard metric traces back to real data entered here.
Care levelLevel 3 · day & night
Care planMemory care, modular
DietaryLow sodium · pureed
Family contacts2 linked
Digital body chart Last 24 hours
Shift continuity
The right information reaches the right person before the next shift begins.
Nova structures each handover around what happened, what changed and what needs attention. Teams arrive with context instead of reconstructing the day from notes and group chats.
- AI-generated shift summaries
- Changes and unresolved tasks highlighted
- Signed, timestamped and searchable records
Shift handover Ready for review
Night shift19:00 to 07:00
Day shift07:00 to 19:00
AI summary
Mrs. Rao declined her evening medication once and accepted it on the second attempt. Monitor hydration this morning. Two appointments and one care-plan review are due today.
The resident journey
One record, from move-in to insight.
Every action updates the same resident context and the same leadership view.
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Resident profile
Clinical, dietary, personal and family context
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Care planning
Modular plans aligned to day and night needs
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Daily delivery
Tasks, medications, notes and activities
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Shift continuity
Structured handovers with changes highlighted
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Quality control
Incidents, root causes and audit-ready records
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Leadership insight
Portfolio-wide performance and risk signals
YanaAI care copilot
Your SOPsCare recordsTrainingAI grounded in your standards
Meet Yana, always on shift alongside your team.
Yana is trained on your approved SOPs and resource library. Caregivers can ask a question in the language they use every day and receive a clear answer grounded in your organization’s own protocols.
Caregiver · 02:40
Mrs. Rao is refusing her evening medication. What is our protocol?
Yana
Give her space, re-offer in 15 minutes with a familiar drink, record the refusal and escalate after the second refusal.
Source: Medication Refusal SOP v4Built for every level
One source of truth. A relevant view for every role.
Owners & executives
Portfolio-wide visibility into occupancy, staffing, performance and risk.
Clinical leadership
Care delivery, medication, handovers and resident changes in real time.
Quality & compliance
Incident patterns, root-cause analysis and audit-ready documentation.
Care teams
Clear priorities, less duplicate entry and full context at the point of care.
Trust & security
Designed for the responsibility that comes with resident data.
Privacy, data ownership and accountability are built into the operating model, not added after deployment.
Protected by designEncryption in transit and at rest, role-based access and a secure database for each company.
Always accountableEvery entry carries the author, date and time, creating a complete audit trail.
Enterprise standardsISO 27001 certified, with HIPAA-aligned workflows and GDPR-ready controls.
Nova insights
Practical thinking for better senior living operations.
Perspectives on person-centered care, memory care continuity and the role of AI in everyday workflows.
The Importance of Shift Handover: Preventing Communication Gaps in Memory Care
Critical information can emerge at any moment. A strong handover makes sure what happened, what changed and what needs attention reach the next caregiver.
Read article
Person-Centered Care in Senior Living: Beyond Generic Care Plans
Standard care plans capture clinical needs. Truly personal care also understands routines, preferences, relationships and life history.
Read articleFrequently asked questions
What operators ask before moving to Nova.
Who is Nova built for?+
Nova is built for professionally operated senior living, assisted living, memory care and home care organizations, from a single community to a multi-site portfolio.
Does Nova replace our existing care tools?+
Nova brings resident records, care planning, medication management, task management, shift handovers, incidents, family communication and analytics into one system. The exact rollout is configured around your current workflows.
How does Yana use our information?+
Yana can be trained on your approved SOPs and resources, so caregivers receive answers grounded in your organization's own protocols, not generic guidance.
How is resident data protected?+
Nova supports HIPAA-aligned workflows, GDPR requirements, encryption in transit and at rest, role-based access, company-level data isolation and complete audit trails. CareFlick is ISO 27001 certified.
How much does Nova cost?+
Nova starts at $10 per active resident per month. Implementation is scoped to your organization, workflow configuration and training requirements before you commit.
See Nova in your operation
Run care with clarity, from the floor to the boardroom.
Book a 30-minute discovery call and see how Nova fits your homes, teams and current workflows.
Book a live demo